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Greater Shepparton COVID-19 outbreak: What you need to know

Here's what we know so far.

How many active cases of COVID-19 are currently confirmed in Greater Shepparton? And how did it get here in the first place?

There are currently three active cases of COVID-19 confirmed for Greater Shepparton, however this number is tipped to rise as more test results roll in.

Greater Shepparton's COVID-19 outbreak was sparked by the same man who travelled from metropolitan Melbourne and spread the virus to Kilmore.

The man, who was from Melbourne and was a contact of a member of the Chadstone butcher cluster, only informed contact tracers about his travel to Shepparton on Tuesday, more than a fortnight following his visit.

He did not know he was infected when he travelled, and visited Kilmore, Benalla and Shepparton on September 30, eating at a Kilmore Cafe and sparking an outbreak of six cases, before moving on to a Shepparton tyre shop.

Victorian Premier Daniel Andrews said the matter has been referred to police.

Read more about the outbreak's origins here.

I visited one of the locations in Shepparton during the exposure times. What should I do?

If you visited any of the following high-risk locations, you should get tested immediately.

You are a close contact — you need to be tested and quarantine for 14 days.

Health authorities also ask for those in your household to also quarantine with you for 14 days.

  • Central Tyre Service, Welsford Street Shepparton on Wednesday, September 30 to Tuesday, October 13
  • Mooroopna Golf Club Members Bar on Sunday, October 4 from 11am to 2pm and Sunday, October 11 from 11am to 2pm
  • Bombshell Co hair salon, Fryers Street Shepparton on Wednesday, October 7 from 9.30am
  • Thai Orchid Restaurant, Nixon Street Shepparton on Wednesday, October 7 from 7pm
  • Shepparton Marketplace Medical Centre, Midland Highway Shepparton on Thursday, October 8 from 9.15am to 10.15am

If you visited any of the following "locations of concern", you should still get tested.

You are a casual contact, you need to get tested and stay at home while you wait for your results.

You do not need to quarantine for 14 days.

In addition, you should be vigilant for symptoms of COVID-19 and get tested again at the first sign of any symptoms.

  • Bunnings Warehouse Shepparton, Benalla Road Shepparton on Wednesday, September 30 from 5pm to 7pm
  • McDonald's Shepparton North, Numurkah Road Shepparton on Saturday, October 3 from 12pm to 2pm
  • Lemon Tree Café, Fryers Street Shepparton on Wednesday, October 7 to Monday, October 12
  • Mooroopna Golf Club Pro Shop on Sunday, October 11 from 11am to 2pm
  • Caltex Kalkallo Service Centre South Bound, 1340 Hume Freeway Kalkallo on September 30 from 7pm to 9pm

Read more about some of the businesses linked to the outbreak here.

Where can I get tested in town?

There are currently four testing sites available in town.

  • Acute Respiratory Clinic at Graham Street, Shepparton is open seven days per week from 8am to 5.30pm. People who have symptoms are encouraged to this location.
  • The McIntosh Centre at Shepparton Showgrounds corner of Thompson Street and High Street from 8am to 5.30pm. People who do not have symptoms are encouraged to this location.
  • Two separate drive through clinics at the Shepparton Sports Precinct, corner of Numurkah Road and Brauman Street, Shepparton. People who do and do not have symptoms of COVID-19 can attend this site.
    • Location 1: Soccer Fields car park from 12 noon.
    • Location 2: Netball Courts car park from 10am to 5.30pm.
  • Shepparton Respiratory Clinic at 172 Welsford Street Shepparton by appointment 

Read more about COVID-19 testing in town here.

What should I do after I have a coronavirus test?

After you’ve been tested, you must go straight home and stay home while you wait for your results.

Do not go to work or go out shopping.

Your doctor or the clinic where you were tested will contact you by phone or SMS to tell you your results.

If you are worried you will lose pay while you wait for your results, you may be eligible for a $450 Coronavirus (COVID-19) Test Isolation Payment.

Visit for more information.

What happens if I test positive for COVID-19?

As a potential close contact, even if you have no symptoms of coronavirus, if you test positive for the virus, you must self-isolate at your home or accommodation to reduce the risk of spreading it to others.

A public health worker from the Department of Health and Human Services will contact you to advise you of the next steps, including how long you will need to isolate.

You must stay home during your isolation period. You must not go to work or go shopping or go out to exercise.

As coronavirus is highly infectious, if you do not stay at home, you will put others at risk.

If you are worried you will lose pay because you need to stay home to isolate, you may be eligible for a $1500 Coronavirus Worker Support Payment.

Visit for more information.

If your condition gets worse, contact your GP. If you become very unwell and are having trouble breathing, call Triple Zero.

When will I be able to leave isolation after a positive test for coronavirus?

You will be able to leave isolation when the following criteria are met:

  • The DHHS has assessed your situation and decided your isolation may end. You will be provided with written clearance.
  • For mild illness, at least 10 days have passed since your symptoms began. For more severe illness (such as if hospitalisation was required), at least 14 days have passed.
  • You have not had a fever or any respiratory symptoms from coronavirus in the past 72 hours.

Once DHHS, or an authorised health worker, has assessed that you meet these criteria, you will be given written clearance that you are no longer required to isolate.

You will then (and only then) be able to return to your normal activities in line with your local restrictions.

I am a close contact — what happens if I test negative?

You still need to complete 14 days of quarantine.

The incubation period for coronavirus is up to 14 days.

If a test taken during this time was negative, even if you feel well, it does not mean that you will not develop coronavirus.

Even if you do not have symptoms, you will be asked to take another test on day 11 of your quarantine.

You will receive specific instructions when required. A negative test result from this second test does not release you from quarantine.

You must still complete the 14-day quarantine period to ensure that you don’t develop coronavirus.

If you do not get a second test at or around day 11, your quarantine period will be extended.

If you have any unanswered questions about the Shepparton outbreak, call the GV Health hotline between 8 am and 8 pm on 1800 313 070.

— This information was sourced from DHHS

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