The New South Wales health minister says he will meet with staff at Bankstown hospital after footage emerged on social media of two of its nurses threatening Israeli patients, one of whom has since issued an apology.

The video attracted widespread political condemnation after it was published by the Israeli content creator Max Veifer, depicting an edited online conversation he had with the two staff members on a video chat platform similar to Chatroulette.

On Wednesday the health minister, Ryan Park, identified the pair as nurses from Bankstown hospital and said they had been stood down.

In the video, Veifer asked a man wearing scrubs with a NSW Health insignia, who identified himself as a doctor, and a woman sitting beside him what they would do if an Israeli were to come to their hospital, and the woman responded: “I won’t treat them, I will kill them.”

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The man said: “You have no idea how many [Israelis] came to this hospital, and I sent them to Jahannam [hell]. I literally sent them to Jahannam.”

Mohamad Sakr, a solicitor who is representing the male nurse, said on Wednesday his client had sincerely apologised to the individual in question and the broader Jewish community. “He understands what has happened, he is trying to make amends,” he said.

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“He has never appeared before the court in relation to any criminal matters. He is a person of prior good character. It is unfortunate to find himself in a situation like this.”

Park told Channel Seven’s Sunrise on Thursday that Jewish patients “have every right to have lost confidence” in the NSW Health system and he would work as hard as he could to rebuild that trust.

“I understand the Jewish community has been rocked by this,” the minister said. “I’ve spoken to a number of rabbis overnight. I’ve spoken to the Jewish Board of Deputies. It is my job to regain that trust in the health system.”

Park said he would meet the leadership and general staff at the hospital on Thursday to discuss the matter and make his expectations clear.

“[I will] make sure that they feel supported that if they see any of this type of behaviour, they feel confident enough to say it and they feel confident enough to know that the government will act on it,” he said.

Park said there had been a “quick analysis” on Wednesday and overnight to check if there had been adverse patient outcomes at the hospital and to check how they had been cared for.

It “didn’t indicate that that particular hospital had any outlying issues around adverse patient outcomes”, he said – but there would be a more detailed check in coming days, and Park pledged to make the results public.

“I need to make sure that there have been no other incidents of this type of behaviour that has impacted on patient care in any way, shape or form in our hospitals,” he said.

“This is an issue that we need to confront … This behaviour is not acceptable.”

He confirmed on Wednesday that NSW police and the NSW Healthcare Complaints Commission would both investigate.

The shadow home affairs minister, James Paterson, welcomed news that NSW police were investigating and that the pair had been stood down from their jobs. But he told Sky News on Thursday he wanted to see more action from the federal government.

“The federal government regulates the health profession in terms of the registration of doctors and nurses and, as of last night, those two nurses were still registered through the national regulator,” he said.

“That registration should be stripped because, while they’ve been banned from the NSW public health system, that doesn’t stop them working in the private system, and they shouldn’t be anywhere near any patients, [given] they’ve said that they wouldn’t treat people based on their nationality or ethnicity.

“For anyone to think it’s a good idea to say this in any context, but to say it at their workplace, in their uniforms, on a recorded video, just shows how rampant this problem [of antisemitism] is and how decisive leadership is needed to tackle it.”

The prime minister, Anthony Albanese, called the footage “sickening and shameful” on Wednesday. The federal health minister, Mark Butler, and the minister for home affairs, Tony Burke, released a joint statement condemning the video, labelling it “as chilling as it is vile”.

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